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Industry 10

E-commerce & D2C

Orders arrive from a website, a marketplace and Instagram DMs, and inventory is reconciled by three people editing the same sheet.

AI AutomationE-commerceIntegrations
At a glance
Systems typically built
3
Shipped in this sector
Modelled, not yet shipped
Mapping session
Free
What changes

One inventory count across every channel instead of three people editing a sheet, and overselling stops being a recurring apology.

Three people editing the same stock sheet is not a process, it's a race, and overselling is what happens when it's lost. We build a single order inbox that pulls from the website, marketplace listings and DM-based orders into one queue, synced against one inventory count so a sale on Instagram actually decrements the same stock a marketplace order draws from — and abandoned-cart and re-order nudges that run without a person triggering them.

What we build

01Storefront with catalogue, variants and offers
02Single order inbox across web, marketplace and social
03Inventory synced so nothing oversells
04Payment gateway, shipping and returns flow
05Abandoned-cart and re-order nudges

D2C FAQ

Before you ask

Including where the honest answer is 'that's a separate service' or 'ask during discovery'.

We sell on our own site, Amazon/Flipkart and Instagram. Can one system really unify all three?

Yes, via API integration to each marketplace — orders and stock levels sync into one inbox and one count, which is the specific problem a spreadsheet across three channels can't solve.

Is this a Shopify replacement, or does it work alongside Shopify?

Either — some clients want a fully custom storefront and checkout; others keep Shopify for the storefront and use this for order and inventory unification across channels. Scoped based on what you already have.

How is COD reconciliation handled against marketplace payouts?

COD collections and marketplace payout reports are reconciled against the order record, which is usually the specific manual task this replaces first.