Service 11
Integrations & Custom APIs
Making the tools you already pay for talk to each other — Tally, WhatsApp, payment gateways, marketplaces, couriers, CRMs — so nobody is exporting a CSV on a Friday afternoon.
- Timeline
- 1–3 weeks
- Deliverables
- 10 items
- First milestone
- Week 1
Businesses where a person is the connection between two systems
Most businesses do not need new software. They need the six things they already run to stop requiring a human as the connector. That human is slow, expensive, and the single point of failure the day they take leave. An integration is usually the cheapest project we sell and the one that pays back fastest.
Typical stack
What you get
Not included
- Third-party API subscription fees
- Vendor licence costs
Listed as plainly as the inclusions. Anything here can be scoped on top — quoted before it starts, never assumed.
How it works
Sync is a contract, not a script
We write down which system owns each field, what happens on conflict, and how a partial failure resolves — before code. That document is the difference between an integration that runs for years and one that quietly corrupts data for a month.
Nothing fails silently
Every job retries with backoff and lands in a visible failure queue if it exhausts. You get an alert, not a discovery three weeks later while reconciling.
Your data, over your own API
Where nothing exists to integrate with, we build the API — versioned, authenticated, documented and rate-limited — so future tools plug into your business rather than around it.
Legacy systems included
Desktop accounting, an old Tally instance, a vendor system with no API, a portal that only exports Excel. These are the normal case in Indian businesses and we quote them honestly rather than declaring them impossible.
Delivery sequence
- 01Week 1
Field mapping
Both systems inspected, ownership of each field decided, conflict and failure rules agreed. Output is a fixed scope with a fixed price.
- 02Week 2
Build and dry run
The connector built and run against a copy of your data, with a reconciliation report you can check line by line.
- 03Week 3
Cutover and monitoring
Live switch, alerting configured, and a runbook for the two or three things that could ever need a human.
Integrations FAQ
Straight answers
Including where the honest answer is 'no' or 'buy something else'.
Our vendor says their system has no API. Now what?
That is common and usually not fatal. Options in order of preference: a documented API they have not advertised, a database view, a scheduled file export, or as a last resort a supervised import. We will tell you which one applies after looking, and if the honest answer is that it cannot be done reliably, we say that instead of selling you a fragile script.
Is ₹8,000 realistic for an integration?
For one connection between two systems with a clean API and a modest field map, yes. Multi-system syncs, legacy connectors and anything needing reconciliation logic run higher, and we quote the actual figure after the mapping session — which is free.
What happens when the other system changes its API?
Contract tests run against the live endpoint on a schedule, so a breaking change raises an alert rather than a silent gap in your data. Fixing it is covered under a support retainer, or quoted as a small change if you are not on one.