When custom software is the wrong answer
We talk clients out of builds regularly. Here is the actual test for whether your process justifies custom software, and the four cases where buying something wins outright.
Read the articleThe short answer
Custom software earns its cost only where your process is genuinely non-standard — an unusual pricing rule, a document only your regulator wants, or a workflow spanning roles no product anticipated. If none of those apply, an off-the-shelf tool will beat a custom build on cost, time and reliability.
· 4 min read